I really did enjoy this class, more than I thought I would.
I felt like everything really worked well together. The World is flat, was
really good and did a good job describing about how the world has changed and,
really opens your eyes to what is going on in the world. Of course we had to
have some science fiction in for good measure. To show what the potential for
the future is. Just look at that article the intelligences, the things that
they thought were science fiction are now real every day thing. It is interesting
to think about, if we could talk to someone from 80 years ago I wonder if they
would say that we had crossed a line that they thought should never be crossed.
When technology keeps advancing, you have to wonder what if have crossed the
line only we don’t realize it because of how steady and slowly we approached
it, that we as society keep pushing that line as to what is okay to create or
not.
As far as anything that could have been better, I don’t
think anything. The work load wasn’t overbearing or anything. The assignments
aren’t very hard to write. Overall this was a very good class. Especially for
an online class. The only thing I would say is, if participation are going too
added for comments on other students blogs are going to be added, that those
are added for each assignment so that it’s not a surprise at the end. I
honestly did forget some weeks to comment on others blogs. I was in a big hurry
to just hurry and get it done. If it was posted every week, it would have
helped me to comment on more peoples blogs.
The book itself was really good. There are some parts
that were a little dry, but overall it was very informative and not a bad read.
I did learn a lot more then I originally anticipated in the beginning of this
class. The author did a good job. Also all the other articles we read were very
good. They made sense and helped me to understand more about this subject. I
really enjoyed learning about offshoring and outsourcing. In a recent call to
my current internet provider, I was talking to a man who had a very thick
accent. After he helped me with my problem I asked him if the call center in
which he was working was located in the U.S. He told me that it was not. I
remember something funny about this call he was asking me question about the super
bowl but you could tell he was reading a script and had no idea what he was
talking about. It was still fun. He was working in a call center located in the
Middle East somewhere I can’t remember now. He was a college student and asked
me some question about school in the U.S. And I in turn asked him questions. I
just remember it was a really cool talk.
It is also very smart of the companies to organize the
calls they are receiving to different areas. In another call that I was very
frustrated and called customer service, my call was connected to a person in
the U.S. I’m not sure if companies do this on purpose where the calls generally
about a complaint where the people that are calling are probably frustrated, if
those calls are sent to people with no accent, so that the already angry people
don’t get more angry with the language barrier, if it is on purpose I think
that it is very smart. Nothing is more frustrating than trying to get something
you are paying for to work and you can’t understand a person or they can’t
understand you.
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